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T AND Cs re WEDDINGS AND EVENTS

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(For T and Cs re hiring session musicians please reach out via our Contact Form.)

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A deposit of $440 + gst is required to confirm your booking. 

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This payment is non-refundable and non-transferable. 

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Payment of this deposit secures your booking and indicates your acceptance of our Terms and Conditions.

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For engagements of more than 1 hour, a 10-15 min break is required each hour after the first hour.

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After the 2nd hour, light refreshments are required.

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For engagements of more than 3 hours or which require the artists to be onsite for

more than 3 hours, meals for each artist are required.

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Also required are: 

- Armless chairs for each artist.

- A secure area for the artists’ personal items, instruments and equipment.

- Protection from the elements for the artists, their instruments and equipment.

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Artists, their instruments and equipment can not be exposed to full sun, extreme heat or cold or the slightest amount of rain/dampness.

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Artists are not obliged to perform outdoors in temperatures above 40 degrees C or below 15 degrees C. 

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In these circumstances an indoor alternative will need to be arranged. 

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For engagements held more than 45 min outside of the CBD, an additional travel fee of $55 + gst per person per hour of travel applies.

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Payment in full is required 4 weeks prior to the event. 

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If cancellations are made 4 weeks or less before the event this payment is non

refundable. 

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If payment is not received 4 weeks prior to the event the booking becomes void and the artists will be released from the engagement.

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Event start/finish times are to be finalised at the time of the initial booking. 

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We cannot guarantee the ability to accommodate timing changes after this time.

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Any changes made to the event 4 weeks or less before an event which result in artists being canceled or replaced will incur a 100% cancellation fee for each artist canceled, in addition to the additional fee for any artists hired as replacements.

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Overtime is charged at time and a half perf 15min increments after a 5 min grace period,

however, we cannot guarantee the ability for artists to stay longer than the agreed finish time and artists are not obliged to.

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In the event that any part of these terms and conditions are not adhered to, resulting in circumstances deemed, by the artists to be detrimental to their safety, their instruments and equipment and/or their ability to perform the required task, artists are not obliged to perform. 

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Our artists reserve the right to refuse to perform in environments/conditions which can reasonably be deemed unsafe.

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Package inclusions:

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CLASSIC

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• Musicians wear a combination of smart black and/or black and white.

 

• Musicians are in place no less than 15 min before they’re due to start playing.

 

• Up to 3 custom song requests (wedding/funeral clients only).

 

*While most song requests are possible to include at no extra cost, some requests may incur additional charges.  

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Solo bookings will be someone unspecified from within our team.

 

The CLASSIC option does not allow for the selection of a specific artist from within the team.

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LUXE

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• Musicians dress to your event's theme/colour scheme (glamorous style briefs can be accommodated).

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• Musicians use matching ipad stands.

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• Musicians are in place no less than 30 min before they’re due to start playing (this allows for a brief soundcheck if musicians are being amplified).

 

*Arrival times earlier than 30 min prior will be charged at $55 + gst per person per hour.

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Up to 3 custom song requests (wedding/funeral clients only).

 

*While most song requests are possible to include at no extra cost, some requests may incur additional charges. 

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*Backing track bookings include 1 custom song request at no extra cost.

 

Solo bookings allow for the selection of a specific artist within our team.

 

For string ensemble background music bookings, selection of specific individuals from within our team is not offered. 

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If you have a preference for a particular artist to be part of the ensemble we’ll happily take this into consideration when hiring the musicians but their inclusion is not guaranteed.

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We can’t accommodate requests to supply individual bios/profiles of artists for string ensemble bookings but can do so for LUXE package solo bookings.

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In the likely event that a solo artist becomes unavoidably unavailable for a booked engagement we’ll liaise with you to find an appropriate replacement or refund your deposit.

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Weddings:

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Special song requests need to be finalised 4 weeks prior to your date.

 

We can’t guarantee special requests made less than 4 weeks prior.

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Our services do not include attending wedding rehearsals or in person meetings but can include phone calls for clients who have booked our services.

 

You can read more about this on our FAQs page.